With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas - from depression and anxiety to family and couples therapy - it's never been easier to receive personal, professional help when you need it. All rights reserved. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. The company says its service has helped more than 2.7 million people. Both platforms provide you with your own portal and do the therapist matching for you, and both companies have apps available for iOS or Android. If youre dissatisfied with your counselor, you can change therapists as many times as you like until you find one that better suits your needs. Plus, youll be able to fill in any specific preferences for your therapist. Only about 15% of therapists who apply are accepted to the BetterHelp platform, according to its website. You can remain anonymous with your therapist. There are many pros when it comes to online or teletherapy. (2017). While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. Turgoose D, et al. She brings more than a decade of media experience to Forbes Health, with a keen focus on building content strategy, ensuring top content quality and empowering readers to make the best health and wellness decisions for themselves. BetterHelp was easier to find a match for my scheduling needs as well, and I could schedule the first session for just a day away. The Implications of COVID-19 for Mental Health and Substance Use. If you prefer a face-to-face experience, in-person therapy may be a better fit. For emergency care or a crisis, call 911, as BetterHelp cannot handle such situations. Have questions about this ad or our catalog? As a result, youre free to message your counselor at any hour of the day. Still, according to a 2021 Consumer Reports article, this HIPAA compliance may only start once you have created an account. You also cannot get insurance reimbursement for the therapy costs from using the platform. Our website services, content, and products are for informational purposes only. The company focuses on providing individual therapy, redirecting users to partner companies Teen Counseling and ReGain for teen and couples therapy respectively. Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? She is a former investigative reporter with more than 25 years of experience as a journalist and writer. BetterHelp does not offer any medication management or psychiatry services. In contrast, Talkspace may be a better option for those interested in messaging their therapist daily and want the ability to have medication prescribed to them. Teletherapy was found to be just as effective as in-person therapy, so it can be a good option when an in-person meeting with a therapist is not possible. All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. Read more about BetterHelp insurance coverage. It also offers couples and teen therapy, with free live weekly group seminars available. Overall, I would rate my experience with BetterHelp as excellent. During my counseling sessions, we explored cognitive-based therapy tools for being more positive, communicating more effectively and alleviating anxiety. Better Humans 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week Darius Foroux Save 20 Hours a Week By Removing These 4 Useless Things In Your Life Aline Ra M in Change Your Mind Change. There are regular check-in quizzes that rate your levels of depression and anxiety to help you keep track of your progress. It may be a clinically proven effective mode of therapy, like CBT, or it may not be. Also important to note is that BetterHelp is known to practice surge pricing, so it may raise your payment rate with no warning, just like Uber does when it starts raining at rush hour. Often the most challenging part of beginning therapy is finding a therapist. Its also been reviewed by our medical affairs mental health experts and has gone through our vetting process. These are called groupinars. If you want to attend a groupinar but arent able to make it to the meeting time, you can get a link to the recording via email. Although it was a shorter session, there were no connectivity issues, no awkward dead air, and no wondering what exactly we were doing here. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. We discuss how Betterhelp works, what to consider if youre in the market for online therapy, and what would work best for you. BetterHelp last advertised a new product in December, 2021. However, some note that their insurance didnt cover their BetterHelp subscription cost. This option mimics the comfort of texting a good friend. This process helps narrow down the options to get a therapist who best meets your needs. If you choose a plan with medication at Brightside, sessions with your prescribing doctor, as well as information on your prescriptions, are accessible in the portal. BetterHelp did have an easier-to-use platform with more therapists and quicker response times, but the quality of care at Brightside won out over instant gratification for us. BetterHelp is an excellent option for people seeking online counseling for certain mental health issues. Youll be billed monthly. It also has several sister websites that provide therapy for couples, teens, members of the LGBTQIA+ community, and those seeking a faith-based approach. BetterHelp is an online therapy company that was launched a year after Talkspace in 2013. Here are the 10 best teas for stress in 2022. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. Still, it can be tricky to navigate the vast offerings of telehealth providers to figure out which service is the best for your situation. I found my online video sessions with my therapist to be as helpful as my previous experiences with in-person therapy. The chat room is accessible at any time, as long as your device has reliable internet. Brightside prescriptions focus primarily on selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs), which are standard medications used for treating depression. 'Show more' : 'Show less' }}. A 2016 review of high quality studies found that internet-delivered CBT sessions with a therapist reduced various anxiety symptoms at least as much and sometimes more than in-person CBT sessions with a therapist. Yes! I did a one-month trial at both BetterHelp and Brightside to get a sense of how the platforms worked and the level of care they provided. Healthlines former senior market editor Jamey Powell found that this was one of her favorite benefits of BetterHelp. You get unlimited messaging with your therapist. Talkspace accepts insurance from a couple of insurance providers. As an online portal, BetterHelp connects individual consumers with online counseling and therapy services. Online therapy can serve as a source of connection and support, especially during a time (in light of the pandemic) that feels otherwise isolating, says Sheava Zadeh, PhD, LEP, BCIM, a psychologist and the founder of Pamper Your Brain. In the last year, we identified 28,239 new product launches overall. This way, you can refresh your memory about any advice or insights youve discussed. At the same time, resources for face-to-face mental health services werent readily available due to public health concerns. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. It also provides additional services like journaling and group therapy sessions. BetterHelp also states on its FAQs page that all of its providers are fully licensed and in good standing.. The company offers a secure, easy-to-use platform and qualified therapists. The researchers suggested that web-based psychotherapy like from BetterHelp showed promise for helping people overcome barriers to getting therapy. BetterHelp works on a subscription basis and offers a 7-day free trial. Users can also revisit messages from therapists at any time with the platforms re-read feature. BetterHelp is an online therapy service where you can access a therapist 24/7 via a phone call, video chat, live chat, or text message. BetterHelp offers more than 20 live interactive group seminars each week. However, more of BetterHelps users sought help for non-depression related issues than Brightsides as well: 20% of BetterHelp users sought help with abuse, compared to only 13% of Brightside users, and 30% of BetterHelp users wanted help with family issues, compared to only 22% of Brightside users. During sessions, I found therapeutic techniques used more efficiently by the therapists at Brightside. The main upside of online therapy with BetterHelp is that BetterHelp tends to be a more affordable option than in-person therapy. It does not prescribe any controlled substances such as Adderall or Xanax. Although they appear similar, there are a few functional differences between the two sites, particularly in the member portals. We use our own and third-party cookies and web beacons to deliver a faster and safer experience, to monitor and analyze usage, to comply with laws, and for advertising purposes. Your insurance may not cover the costs of BetterHelp. A psychiatry session costs $249 for the initial visit, followed by $125 for each subsequent session. A huge part of Betterhelp's advertising strategy has been the use of influencer marketing. Exploring the efficacy of telehealth for family therapy through systematic, meta-analytic, and qualitative evidence. Online therapy with a trained mental health professional is rarely free, but our picks for free mental health services can make it easier. I was hooked up with an amazing therapist, and she is so intelligent and kind-hearted. MediaRadar tracks new product launches across the 3 million+ brands in our database, and classifies each campaign to a specific product line using our proprietary classification methodology, giving you a deeper understanding of how a brand is allocating its advertising budgets. 990 Villa Street, Mountain View, CA US 94041. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. Heres everything you need to know. Cobra Kai actor discussing her always having to represent for a larger group and of BIPOC representation in pop culture. Your . With BetterHelp, if you do not cancel within 24 hours, you will not be allowed to reschedule. Just log on at your appointment time and your counselor will prompt you to start the video chat. It gives you access to diverse licensed therapists you can contact via live chat, video and phone sessions and online. For instance, BetterHelp gives clients the option to communicate with a therapist via messaging several days a week, in addition to a virtual live therapy session. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. You can access BetterHelp counseling services via a smartphone, computer or tablet. Brightside vs. BetterHelp: Types of Therapy, Brightside vs. BetterHelp: How Therapy Sessions Work, Brightside vs. BetterHelp: Therapist Qualifications, Brightside vs. BetterHelp: Switching Therapists, Brightside vs. BetterHelp: Privacy Policies, Brightside vs. BetterHelp: User Satisfaction, Daily Tips for a Healthy Mind to Your Inbox, Individual Therapy, Medication Management, Psychiatry. Psychiatry evaluations and medication management are also available. Despite the stigma surrounding mental health conditions, they are incredibly common. Here are some cons to consider before trying BetterHelp: You can connect to BetterHelp on your computer, tablet, or smartphone. At Brightside, you are discouraged from switching therapists, and making a switch requires contacting customer servicean aspect of its service that could use improvement. All Rights Reserved. Its available in the United States and the United Kingdom. You can choose whether you would like: Finally, youll fill in some basic information, like your country, state, and how you heard about BetterHelp. Your portals dropdown menu has a dedicated tab labeled change therapist, and the process is completely automated: you click the selection, confirm, and you become a free agent. If youve been given a court order for therapy, BetterHelp cant fulfill that. We have identified 7 decision makers for you to contact at BetterHelp, including Executives, Strategists, Media Buyers and Agency contacts. Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. A smartphone, computer or tablet help you keep track of your progress part BetterHelp... The company offers a secure, easy-to-use platform and qualified therapists a trained mental health that. And she is so intelligent and kind-hearted result, youre free to your. 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