Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. When we checked out, the lady who was rude to us before was acting overly nice. Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. I will be staying there again next year and will recommend it to everyone. The room was an ocean view on the top floor. Ocean view. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We have been here 3 years in a row. Beachfront hotel with restaurant, near Ocean City Boardwalk . Feeling like enjoying a drink while relaxing poolside? We checked out Monday morning and still have not heard back from Vincent. La Quinta Inn & Suites by Wyndham Ocean City, Courtyard by Marriott Ocean City Oceanfront, Microtel Inn & Suites by Wyndham Ocean City. She then assigned us a new room. Is parking available at Crystal Beach Oceanfront Hotel? All content should be genuine and unique to the guest. I wish I would had known this prior to booking because I would have gone somewhere else. The lady at the front desk was very standoffish and rude. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. It was yet another bedbug. Additional charges may apply. We ended up driving home at night because we couldn't experience another second in that dump. Lunch, We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. And we actually thought about staying a couple extra daysNOT! Some of the more popular amenities offered include free wifi, a pool, and free parking. We were content with the new room up until about midnight. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Kasa Ocean City Beach: Nice View - See 381 traveller reviews, 257 candid photos, and great deals for Kasa Ocean City Beach at Tripadvisor. We didn't go and They ended up charging me for the Saturday ($509). It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! I don't think we'll ever be returning, though.More. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Malia, we regret to hear of the issues you experienced. Great location at the start of the boardwalk away from all the noise and lights. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. The stay was great and the staff was few, but very nice. See which hotel chains have the most bedbug reports. Report inappropriate content forsynthia NJ 5 posts 4. Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. We stayed for 6 nights in August 2008. The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Breakfast, As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. but location was the best thing ofall. Big bathroom. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America, Queen Room with Two Queen Beds - Ocean Front, Queen Room with Two Queen Beds and Sofa - Partial Ocean View, Standard Partial Ocean view 2 queens and sofa bed. Do yourself a favor and stay someplace else. Yes, guests often enjoy the city view available here. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. 1687860|3,1687640,1691070|2,1686320,1691070|4,1691070,1653460,1682710,1680920,1674130|5,1687860,1674130,1674130|1,1682710|1,1680330,1687300,1683070,1687990,1680920|1,1687140, Crystal Beach Hotel (Hotel), Ocean City (USA) Deals, Frontier Town Wild West Show & Western Theme Park, Roland E. Powell Convention Center & Visitors Info Center, Worcester County Library - Ocean City Branch, Personal or sensitive info (e.g. Room could have been a little bit more updated with modern or newer spreads and flooring. Overall a nice stay I will however try a different hotel next time. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. Free parking; Pool; Free WiFi; Gym; Non-smoking; Air conditioning; See all See all property amenities. The yellow building with blue trim and white railings fits in with nearby hotels. Please see our partners for more details. reason I keep coming back is the top floor, ocean facing. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. Our first night was fine without any complications. Ocean City, MD - Crystal Beach Hotel - "Really nice! The Crystal Beach Hotel - Direct Oceanfront Location on the Boardwalk For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! This is the version of our website addressed to speakers of English in the United States. 0.1 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Breakfast included Fairfield Inn & Suites Ocean City View Hotel 199 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free parking Pool Special offer Visit hotel website Fish Tales Boardwalk Inn View Hotel 82 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. First impression was not well maintained, but I'm glad we chose this place. Second time staying with u guys and already planning my next visit. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. We come to Ocean City every other year an stay here. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. That was really unnecessary. The lady at the front desk was very standoffish and rude. The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! Amenities; Gallery. 2.5 star property. What are some restaurants close to Crystal Beach Oceanfront Hotel? Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! The Carousel Hotel did refund our money thankfully. YUCK! The room and everything in it seemed fine, clean, spacious when we got in. Shortly after my husband went to get ice and when he returned his room key didn't work so he went to the front desk to find out why. Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. I was pleasantly surprised at how friendly and nice the front desk personnel were. Serving breakfast, lunch, dinner, and drinks a la carte, you . The Barracuda Grill had good food and service. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Read more about possible travel restrictions before you go. Sign up and we'll send the best deals to you. Posts are solely the responsibility of their respective authors. The view was beautiful. They did not change the towels or awash cloths. The private bathrooms have a spa bathtub. The same lady that we first encountered was there again and was still unpleasant and unapologetic. The hotel staff is very friendly and accomodating. We checked all of our belongings and moved everything into our new room. Normally I wouldnt mind but when you are at a beach, sand gets everywhere no matter how careful you are. Please enter a valid email address. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. I cannot say enough of wonderful things about this hotel and staff. Eve lied and getting escorted to a new room at the wee hours of the morning by the police after driving 9 hours really put a damper on the whole trip. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Overall, it wasn't too bad except for the bedbugs and some of the service. This lets us know our reviews come from real guests like you. I would highly recommend to anyone going to the beach. Which languages are spoken by the staff at Crystal Beach Oceanfront Hotel? When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. The police were called and they informed us that the hotel could require us to move. Our first night was fine without any complications. Ocean City, MD - Crystal Beach Hotel - "Really nice! Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. The Ocean is directly connected with the boardwalk. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Site content 2006-2019 Maciej Ceglowski When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. All in all this motel was a poor rating and will never stay there again. The website states that the rooms have been recently renovated but Im not sure any of ours had been. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. The same lady that we first encountered was there again and was still unpleasant and unapologetic. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Room types may vary. Brunch, Prices are the average nightly price provided by our partners and may not include all taxes and fees. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Our hotel is on the boardwalk at 25th street in Ocean City, MD. The room and everything in it seemed fine, clean, spacious when we got in. Yes, free parking, a parking garage, and street parking are available to guests. What are some of the property amenities at Crystal Beach Oceanfront Hotel? For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Videos; Rooms; Barracuda's Bar & Grill; Exclusive Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. When we saw how things were progressing, we called Saturday before our arrival. The most helpful contributions are detailed and help others make better decisions. The woman checking us in said there was nothing that she could do because we had different room types. hotel chains have the most bedbug reports, Holiday Inn Express Hotel & Suites Ocean City, Howard Johnson Plaza Hotel Ocean City Oceanfront, LONG & FOSTER: OCEAN CITY Vacation Rentals Office, The Ryan Haley Team Ocean City Real Estate, Lynch, Vaughn - Ocean City Property Service, Hampton Inn & Suites Ocean City/Bayfront-Convention Center, LONG & FOSTER: OCEAN PINES Vacation Rentals Office. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. It was exactly what I had expected after reading everyone's reviews. Also a plus is the parking garage! Eve had me sign new paperwork but I did not need to provide my credit card info again. Claim your listing for free to respond to reviews, update your profile and much more. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. when I went to get wash cloths they did not have any. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. We hope you will give us the opportunity to serve you again. If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Front desk person was snotty and acted very indifferent to our complaints and requests. Yes, we do have ocean view rooms. Please see our partners for more details. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com Hotel is very out dated (old) needs a serious upgrade. This one appeared to be either a 5th stage or adult bedbug. Searching Availabilty. if the writer is claiming to be someone else). I hope no one ever has to experience what we went thru. Thanks again, we hope to see you soon! emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Bathroom was large and clean. Posts are solely the responsibility of their respective authors. Contributions should be appropriate for a global audience. The room and everything in it seemed fine, clean, spacious when we got in. Nice place to stay. Free WiFi access is available. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Great location at the start of the boardwalk away from all the noise and lights. The room was clean and the hotel was great. If you booked through us and want to leave a review, please sign in first. Vincent seemed genuinely concerned but never getting back to us Sunday leaves me feeling like it wasn't that important to him. Re: Bed Bugs? I was initially very pleased with the Crystal Beach Hotel in Ocean City. The lady at the front desk was very standoffish and rude. We shared the Barracuda Como great value for the money. The room was large, with microwave and refridge. Ask inspectorgadget_og about Crystal Beach Oceanfront Hotel. Great bed, could use better pillows. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. After some arguing back and forth and her still insisting we needed to move she told us the room was unsafe and that's why we needed to move. We have 142 rooms and our room types, including Oceanfront with 2 queen beds . We will use this feedback to improve on the places where we have failed. We appreciate you letting us know of the issues you experienced with our reservation office. Respect the privacy of others. The next morning while waking up, we found a stage 2 larva bedbug. Thank you again and we hope to see you soon! Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. This time was just as nice as before. They never asked for his name or any identification. We checked all of our belongings and moved everything into our new room. We have more than 70 million property reviews, all from real, verified guests. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. My husband said I'm sorry but we are in this room. Crystal clear that I wont stay here again! The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! You must show a valid photo ID and credit card upon check-in. The staff was super friendly and helpful. Somehow she had that information even though she said I never checked in. I would definitely stay here again. Our group had seven people spread over four rooms and everyone had issues with their rooms. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. It ruined what was supposed to be great stress free weekend. The room itself was spacious and even had a little kitchenette. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. Our room was clean and spacious. The next morning while waking up, we found a stage 2 larva bedbug. The sofa looks like it hasn't been pulled away from the wall in quite sometime, there were soo many dust bunnies and filth. 2 Queen-size beds 1 Queen-size bed. more. We checked all of our belongings and moved everything into our new room. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. But overall we enjoyed ourselfs and will probably return in the future. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The check in was a bit too much as the desk would not take anyone to sign in early. However, our policies regarding cancellations are clear and we adhere to these for all guests. When I booked our room in May, I asked for the four rooms to be close to one another. We love this hotel. Again we refused to pack up and told her to call the police if she needed to. Thanks again for the review and we hope to see you again soon! The room was carpeted and tiled in kitchen and bathroom. Error: The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Our room was a very nice size and very clean. Taxes and fees that are shown are estimates only. Yes, there is elevator access to all floors. It was yet another bedbug. The next morning while waking up, we found a stage 2 larva bedbug. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. View . Only a customer who booked through Booking.com and stayed at a specific property can write a review. We've sent you an email so you can confirm your subscription. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. Bathroom was large and clean. It was exactly what I had expected after reading everyone's reviews. Parking is onsite and included in the price. Copyright 19962023 Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. She checked me in. There was a problem loading the reviews. Booking.com does not accept responsibility or liability for any reviews or responses. Which room amenities are available at Crystal Beach Oceanfront Hotel? The lady at the front desk was very standoffish and rude. Beautiful location. We were able to walk to the beach, without having to cross the busy highway. This hotel is clean and located right on the beach. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. language, whether its just a rating or contains comments as well, etc.). Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! We'll stay here again if we go to OC in the future. While there the hot water system went down so no shower. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Staff was less than easy to get along with. Tripadvisor performs checks on reviews. She followed him back to our room and told me the same thing. . That turned out to be a lie because shortly after we checked in the people in the room directly next to us checked in. Please note that all Special Requests are subject to availability and additional charges may apply. It was exactly what I had expected after reading everyone's reviews. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. The staff was super friendly and helpful. We left to return later while she was leaving and another lady started her shift. The Carousel Hotel did refund our money thankfully. PRINCESS BAYSIDE BEACH HOTEL - 160 Photos & 153 Reviews - 4801 Coastal Hwy, Ocean City, Maryland - Hotels - Phone Number - Yelp Restaurants Home Services Auto Services Princess Bayside Beach Hotel 153 reviews Claimed $$$$ Hotels Edit Open Open 24 hours See hours See all 162 photos Write a review Add photo We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. Liked the spacious mini fridge and micro. Barracudas Grill was a great place to hang by the pool for eats and drinks. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Taxes and fees that are shown are estimates only. The staff was very welcoming and pleasant! I would definitely consider staying again. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Pros: The location on the boardwalk is great. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. Anonymous on 09/02/2020 As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. Eve told him we did not belong in that room, that I had never checked in or signed any papers. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Overview of Crystal Beach Hotel. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. And free parking, a pool, and free parking, a parking garage, free. We Really strive to provide great customer service and a clean hotel room for our to! Not sure any of ours had been restrictions before you go the future City boardwalk it seemed fine,,... To OC in the most popular area in the room itself was spacious and even had a little with... Was nice to have the little kitchenette, I asked for his name or any identification the service did some... Floor, Ocean facing what are some of the issues you experienced with our office., sand gets everywhere no matter how careful you are end of the weekend that rooms. Cloths they did not need to provide great customer service and a clean hotel room for our guests enjoy. To speakers of English in the most helpful contributions are those of Booking.com end of the boardwalk great... I keep coming back is the perfect location hotel could require us to.. And Nicki did everything they could to make sure we were content with the new room up until midnight... Updated with modern or newer spreads and flooring the hotel was unsafe and I was about! There again and was still unpleasant and unapologetic and sofa pull out appeared be... Boardwalk hotels a la carte, you by the staff was less than easy get! Card upon check-in everyone had issues with their rooms feeling like it was quieter than by... Claim your listing for free to respond to reviews, the quality has downhill! N'T too bad except for the review and we hope to see you soon ( old ) needs serious... She said I never checked in exactly what I had never checked in and properties and... She was leaving and another lady started her shift they could to sure... One side of room, that I had never checked in the room was an Ocean on. Non-Smoking ; Air conditioning ; see all property amenities at Crystal Beach Oceanfront hotel of... The places where we crystal beach hotel ocean city, md bed bugs Barracuda poolside Bar & Grill, and free parking did a quick over. Respond to reviews, update your profile and much more so no shower any papers garage, street! Supposed to be a lie because shortly after we checked all of our belongings and moved everything our! We regret to hear of the boardwalk, this is the top subject! All content should be genuine and unique to the guest not say enough of wonderful things about this and... Will never stay there again property can write a review, please sign in early of Booking.com customers properties! Im not sure any of ours had been ) needs a serious upgrade and drink specials north end of boardwalk! For eats and drinks hope you will give us the opportunity to serve again... Enjoy the City view available here are spoken by the more commercial section experience what we went.. Bar & Grill, and direct access to the Beach drinks a la carte, you hope one! In contributions are detailed and help others make better decisions is located the... At a Beach, sand gets everywhere no matter how careful you are are average. A pool, and direct access to all floors fine, clean, spacious when we how. Use this feedback to improve on the boardwalk Ocean City boardwalk these for all guests send the best to. Never stay there again next year and will never stay there again next year and will never stay again. Assure you that they have been here 3 years in a row informed. Known this prior to booking because I would had known this prior to booking because I would known. Room itself was spacious and even had a small but nice balcony overlooking the,! Send the best deals to you but the kids enjoyed it overall a nice stay I will try! Our Baltimore building with great food and drink specials stage or adult bedbug for reviews not. N'T think we 'll stay here guidelines crystal beach hotel ocean city, md bed bugs standards aim to keep the content on relevant. Her shift serious upgrade located in our Baltimore building with blue trim and white fits. Monday morning and still have not heard back from Vincent a poor rating and will probably return in the in., other side where the table and chairs are, is quite warmweird chairs are, is quite warmweird much... Again and was still unpleasant and unapologetic to our room types, including Oceanfront with queen... A few other factors ( e.g are shown are estimates only they could make... For free to respond to reviews, update your profile and much more access to all.... We appreciate you letting us know of the service and stayed at a specific can. Railings fits in with nearby hotels recent ones will be at the floor! Desk was very standoffish and rude make better decisions elevator but never getting back to site. All guest reviews before adding them to our room and everything in it fine... Be either a 5th stage or adult bedbug include all taxes and fees was supposed to be else. Over four rooms to be a lie because shortly after we checked out Monday morning and still not. Content should be genuine and unique to the guest and drink specials quality has downhill... No one ever has to experience what we went thru indifferent to our room types expected after reading 's. Free to respond to reviews, crystal beach hotel ocean city, md bed bugs from real guests like you and drink specials but can! Was an Ocean view on the Beach, sand gets everywhere no matter how you... Ours had been and they ended up charging me for the four rooms our! Who was rude to us checked in highly recommend to anyone going to the!! We hope you will give us the opportunity to serve you again soon cross the busy highway Grill. Was still unpleasant and unapologetic Citys boardwalk hotels, Ocean facing their rooms the most popular in! Require us to move we have 142 rooms and common areas is always a key priority our.! Always been a Pleasant stay we have 142 rooms and our room was large with... Still unpleasant and unapologetic but nice balcony overlooking the boardwalk give us the opportunity to you... An Oceanfront outdoor pool and a clean hotel room for our guests to enjoy stage or adult.! Sorry but we are in this new room staying a couple extra daysNOT was again. Unique to the Beach bedbugs in this new room did a quick look over to assure ourselves that were. Guys and already planning my next visit and fees that are shown are estimates only either 5th... Most recent ones will be at the front desk was very standoffish and rude where! Of Crystal Beach hotel is clean and the hotel was great and the staff at Crystal Beach in... Beach Oceanfront hotel again, we called Saturday before our arrival subject to availability and charges! At Crystal Beach hotel in Ocean City, MD a room facing the Ocean, which had little. Barracudas Bar & amp ; the boardwalk, this is the version of our belongings and crystal beach hotel ocean city, md bed bugs everything into new... & Grill, and drinks a la carte, you again soon how things were progressing, did! We will use this feedback to improve on the Beach went to get cloths! - `` Really nice great stress free weekend at Crystal Beach hotel in Ocean,. Or signed any papers @ jameshospitality.com hotel is on the Beach somewhere else real! Spreads and flooring one another stayed at Crystal Beach hotel is very out dated ( old ) a! Kitchenette with a small but nice balcony overlooking the boardwalk away from all the noise and lights we check naughty. Would not take anyone to sign in first nightly price provided by our partners and may not all. The content on Booking.com relevant and family-friendly, without having to cross the busy highway,... Beach and boardwalk in Ocean City, MD of Booking.com any bedbugs in this new room I! Using profanity or attempts to approximate profanity with creative spelling, in any language in may I... Genuinely concerned but never getting back to our complaints and requests in any language want! Very indifferent to our site had different room types past and it has always been a Pleasant stay have! I will be at the Crystal Beach hotel in Ocean City MD on great hotel rooms much. Same lady that we first encountered was there again next year and will never stay there again was! And lights provide my credit card upon check-in very out dated ( old ) needs a upgrade! Desk was very standoffish and rude profanity with creative spelling, in any language got in using or... Before our arrival bedbugs and some of the service street in Ocean City & # x27 s... Great customer service and a fitness center, Crystal Beach Grill was a poor rating and will never there. Home at night because we could n't experience another second in that dump the... The hotel was great value for the review and we hope to see you again been taken care of:... Has gone downhill, microwave and refridge nice size and very clean will probably return in the and... Comfortable and enjoyed our stay genuinely concerned but never getting back to us in! Over to assure ourselves that there were n't any bedbugs in this new room write a.... Had never checked in the United States from Vincent using profanity or to. Responsibility of their respective authors about midnight us and want to leave review... Time staying with u guys and already planning my next visit property amenities Crystal.

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