USPS will not scan it unless you pay the difference. If the seller keeps doing it, Mercari will notice and they will get banned. "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. Again, I asked her if I could pay the difference because I didn't want the receiver to have to pay for it. I will be sure to get a receipt for your records.Please see attached photo of the postage due notice. Well after some digging, here's the OFFICIAL Mercari answer. Will try to do that next time :).Pirate Ship - https://www.pirateship.com/Paypal Ship - paypal.com/shipnowAs an Amazon Associate I earn from qualifying purchases. [CDATA[ ', Press J to jump to the feed. document.write ("&loc=" + escape(window.location)); Making shipping easy and affordable is a core part of Mercaris mission to make selling easier than buying, Williams said. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. - edited My PO lady told me if its a prepaid label, all they can do is charge the person who bought the label, which is technically Mercari. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. But when they do catch people doing it, all sorts of things can happen. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. It was one comic book. This is a violation of the shipping carriers terms of service and may impact your good standing with Mercari. Seller will be responsible for additional shipping fees for incorrect label weight or package dimension. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Mercari also processes all payments to help prevent either party from getting ripped off. Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. She had it at 1 pound 2 oz. Can I just ignore USPS's overdue postage since I now have my item? Be sure to only use a shipping label once to avoid any additional fees. Press question mark to learn the rest of the keyboard shortcuts, https://faq.usps.com/s/article/Return-to-Sender-Mail. If the buyer messages mercari, they will compensate the buyer. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. $42 U.S.A Special Delivery Stamps Used 1888 E2, E3 $20 Vintage 1975 stamps Unique Vintage $10 Free shipping Postage stamps collection Lot $16 Vintage Rare 1997 Universal Classic Movie Monster Stamper Saver Cards $33 20%OFF Scott C20 Airmail Stamps Plate Block of 6. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. So I was charged an extra $4 for overdue postage and I know I need to contact Mercari to get my money back. Here is what I have emailed sellers who have done this to me in the past: Your item has arrived at my post office however, there is postage due of $X.XX.I asked the PO clerk if I could refuse the package and he said yes but there is a catchin order for you to get your package back on your end, you would still have to pay the postage due. var m3_u = (location.protocol=='https:'? Incorrect or repackaging surcharge incurred for using USPS Priority Mail box with a USPS First Class label. If a seller is willing to screw over Mercari, it's safe to assume they will have no qualms about screwing you over. Now, there's no doubt, Mercari is indeed a legit reseller platform. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. document.write (document.charset ? Create New Spreadsheet New Spreadsheet Name: CloseCreate Request Different Fees Im just asking about whether I need to rate the seller now or if I should wait until after mercari gives me credit for it. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); I guess it was nice of the seller to include extras, but I'm outraged at the extra postage that I hadn't agreed on paying before I bought the item. I would have given 1 star but the shipping was quick and the item was in the described condition. 'In honor of imnotlegolas for starting this subreddit. You can find more information about shipping in this help page on Mercari.com. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. Note: The Suggested Weight feature is just a suggestion. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Youre going to kill off your users @mercari_app with this kind of shipping increase. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. So be cautious and double check the item upon delivery. The label was for 15.9 oz but the package was actually 1lb 12oz. USPS First Class Package = up to 1lb. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Copyright 1995-2023 eBay Inc. All Rights Reserved. Authenticated items are automatically. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. In the past year weve made good progress, with improvements like our popular four-ounce USPS label for shipping small items. Reddit and its partners use cookies and similar technologies to provide you with a better experience. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Thank you! document.write ("'><\/scr"+"ipt>"); The payment processing rate will remain the same at 2.9%. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. '&charset='+document.characterSet : '')); Help with my Mercari issue. var m3_r = Math.floor(Math.random()*99999999999); ". Save up to 40% Save with discounts on flat-fee shipping for all 50 states. Im sorry that happened to you though. //]]>-->2, Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. I apologize for all the screen blurs, I should have used a dummy address so I didn't have to blur everything! [CDATA[ Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Just don't lose your chance to warn other buyers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. New comments cannot be posted and votes cannot be cast. For more information, please review additional details on the USPS website. Ill see what I can work out with the seller. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Shipping carriers charge based on the package's weight and size. We can reimburse you with Mercari credits. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. You can chat with other members about anything to do with buying on eBay. All packages are scanned by the applicable shipping carriers. '&charset='+document.charset : (document.characterSet ? Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. There is an additional fee when the carrier has to repackage the item during transit. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. Dont rate the seller, contact mercari first and wait until they refund you your $. When you go to the post office to drop it off, the employees will weight it and if its too heavy, will make you pay the difference. This app sets itself apart by restricting in-person meetups and requiring that sellers ship the merchandise to buyers. Shipping carriers charge based on the package's weight and size. If a package you sent needed a postage due fee, we'll notify you. 06:02 PM. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). Create an account to follow your favorite communities and start taking part in conversations. Regular Kpop photocards usually cost $5-$10 and since photocards are small flat pieces of paper, shipping is $0.55 for letter mail. While 2 ounces over 1lb is technically right, my USPS associate wasn't thrilled about it and she made sure to let me know I didn't make the same mistake. Shipping carriers tend to charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. She seemed to be having a bad day and I caught her at the end of her shift on a Saturday (before 3:00pm closing time). Does the package still get delivered to the buyer like normal and mercari gets the overdue postage fee, which then gets taken off the seller's balance? if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Other rates are going up, but in some cases the rates are being lowered. It shouldn't work. If the buyer claims they did not recieve the item, they can request a refund and it will be granted. Mercari adjusted its prices for prepaid shipping labels, which take effect today, April 13th. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. Shipping on your own for mercari can save you money depending on your package! var m3_u = (location.protocol=='https:'? Any thoughts about what I should rate him? Be sure to use the right box for your label. Many sellers who use Mercaris prepaid shipping labels will be impacted by the increased costs of lightweight packages. document.write ("-->,